customer-intelligence

Open source, privacy-first Voice of Customer analytics. A self-hosted alternative to Enterpret and Unwrap that strips PII from feedback before any LLM sees it.

面向个人与 B 端销售的本地客户军师、成交教练与混合 RAG 决策助手

📖 A curated list of awesome tech resources for customer success and customer intelligence.

A deep exploration of loyalty as a multi-dimensional behavioral system shaped by intent, habit, and sensitivity. This article introduces a geometric framework for modeling customer behavior, predicting churn trajectories, and designing ML systems that understand loyalty as a dynamic state, not a metric.

Full-stack 8-agent customer intelligence dashboard with synthetic workspace generation, feature engineering, churn scoring, sentiment analysis, recommendations, and safe query support.

Outlit SDK

AI sales workspace: chats become structured customer profiles, profiles become personalized drafts a person approves before CSV export. FastAPI + React, with a live static demo.

Agent Skills for integrating Outlit customer journey analytics

外贸客户情报 Skill：把公开网页线索整理成中英双语、证据可复核的客户背调报告。

Connect AI agents to Calven's shared PMM intelligence through Model Context Protocol.

An end-to-end customer analytics platform leveraging machine learning and business intelligence to support customer segmentation, churn prediction, lifetime value analysis, and strategic decision-making.

Deterministic synthetic two-party conversation corpus generator for testing AI scoring systems.

A premium AI-powered eCommerce operating system for Shopify brands. Centralizes marketing, automation, analytics, customer intelligence, and AI-driven growth workflows.

An agentic social listening system that finds customer pain and buying intent, drafts human-reviewed A/B responses, and learns from tracked outcomes.

Customer Call Intelligence using Claude Cowork

Enriched Slack notifications for Stripe, Shopify, and Maxio (Chargify) payment events — customer context, lifetime value, and churn-risk insights. Self-hostable.

Turn raw community conversations into validated customer intelligence using a three-stage Claude Skill reasoning pipeline.

Customer value intelligence and retention analytics platform with CLV prediction, RFM segmentation, monitoring, reporting, and executive dashboards.

A distributed, LLM-powered microservices architecture for deterministic marketing orchestration on Google Cloud.

**客户全景情报局（Detective CRM）** 是一款专为**高端大客户销售（ToB/Key Account）、猎头合伙人、高净值顾问及独立投资人**设计的特工级客户管理系统。通过碎片化线索搜集、事实与推论分离、同心圆关系链挖掘，帮助你在商战博弈中洞察先机。